Fiber Optic / Broadband News

The fiber optic backbone in Walpole is now complete

The work now is to connect all who wish to connect to Consolidated’s fiber optic service in town. This the number to call – 1-844-988-1634

A Reminder – there are no installation fees

The Walpole Broadband committee wants to let Walpole residents know that there is no installation cost to install Fiber to your home.  We received the following from CCI in response to some questions. 

“Consolidated will not bill customers for the drop over 150′ as long as there is a defined path to the home that meets national electrical code.  This path would be an existing pole line or a useable conduit that runs from road to the home.  Locations that do not have a suitable path would need to arrange for third party installation of  conduit or pole access that traverses a customer’s private property.  There is no installation charge associated with a fiber connection from Consolidated Communications. “

Consolidated has made the mistake of charging some customers for installation. They are working to remedy this themselves but please check your own statement after installation and if there is a charge please contact their customer service.

Prices have been reduced

In April Consolidated’s prices were revised downward (rollout was the week of April 11). If you already have service from Consolidated, call them to take advantage of revised pricing.

If you are not currently a customer you may want to explore those revised prices.

Television ?

Consolidated is getting out of the business of providing access to television themselves. Their position is that their high speed internet can be the vehicle for any number of 3rd party TV providers – Netflix, Hulu & etc.

VOIP – Now Available

VOIP is now available through CCI but the technical details of installation are not familiar to all installers, nor to the technical folks that the installers need to communicate with back at CCI while doing the install. For customers who want this particular service CCI is providing this phone number – 888-604-3050

Dennis Marcom for Walpole’s Broadband Committee